Job Description

Job Description

Job Description

OMB NO: 1625-0120

Expiration Date: 05/31/2029

Announcement: 6931

Opening Date: 24 September 2026                 Pay Plan/Series/Pay Band: NF-1101-03

Closing Date: Until Filled Work                      Schedule: Full Time (30-40 hours/week)

Position: Hourly Store Manager I                   Salary: $25+/hour DOE (depending on experience)

Who May Apply: All Sources                           Location: South Portland, ME - Exchange 

Lead with Purpose. Grow with Us. Fresh Location. Bonus Included.
Join the Coast Guard Exchange as an Hourly Store Manager and take charge of a team that supports those who serve. If you're a motivated leader with retail experience and a passion for service, we want you on our team. Make an impact, build your career, and enjoy competitive pay and federal benefits—all while serving a mission-driven organization.

**10% Hiring Bonus**

Subject to Terms and Conditions

Apply today and be part of something bigger!

DUTIES :

Management a retail activity with annual sales of under $5M. Responsible for the direction and supervision of all store personnel. Assists customers and resolves complaints. Interviews, hires, trains or directs training of assigned personnel. Encourages and develops employees by coaching, providing adequate training, and opportunities for growth. Assists in developing promotional sales in conjunction with the CSC HQ staff. Oversees competitive price checks and submits to HQ buying staff to change pricing. Works with vendors and the HQ buying staff in executing operations of assigned departments or selections. Ensures store recovery. Supervises vending and warehouse operations. Welcome customers, maintain product knowledge and help with the selection of merchandise. React to all concerns of customers quickly with a sense of importance. 

Key carrier, opening and closing of the store as required, weekends as scheduled. 

Review monthly P&L’s with goal of comparing actual figures to plan, when plan is not achieved, where possible initiate plan of action to bring in line future months. 

Will ensure all policies regarding Loss Prevention are adhered to, be alert and proactive regarding shrink and the Alert Line. Will ensure that all associates are in compliance with established safety standards and emergency preparedness requirements. 

Will ensure all employees receive Coast Guard required training, including but not limited to Civil Rights Awareness and Sexual Harassment Prevention. Will ensure all CG and Federal required posters are prominently displayed in an area visible to all employees. 

Must have open availability.

Perform other related duties as assigned.

You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated.

QUALIFICATIONS REQUIRED :

Minimum:

1. Two years of progressively responsible experience is a position equivalent to a department manager or assistant manager that demonstrates leadership, operational oversight, and customer service management OR   completion the CGX Leadership Development program (LDP) OR   Current USCG NAF employee with demonstrated experience performing key store operations (e.g., acting store manager, lead/supervisory responsibilities)
2. Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time.

Preferred: (In addition to the minimum qualifications):

1. P&L analysis experience
2. Prior retail merchandising experience.
3. Bachelor’s degree from an accredited university with emphasis in retail or business administration with at least two years of specialized experience. General business experience may be substituted for degree on a year for year basis.

And/or

1. Current USCG NAF department manager or assistant manager

Why Work for Us?

At the Coast Guard Exchange, we believe in taking care of our team just as much as we take care

of our customers. Here’s why you’ll love working with us:

• Work-Life Balance: We understand the importance of personal time. Enjoy a healthy balance between work and life with our flexible schedules.
• Investing in Your Future: Secure your financial future with our 401k plan and company pension plan, designed to help you save for tomorrow, today.
• Company Wellness Initiatives: We support your well-being with wellness programs aimed at keeping you healthy, happy, and at your best.
• Flexible Schedules: We know life is unpredictable, so we offer flexible schedules to help you manage your commitments and personal needs.
• Professional Growth: Grow your career with us through opportunities for training, development, and career advancement.

Join a team that values your well-being and professional growth—apply today!

USCG COMMUNITY SERVICES COMMAND COMPREHENSIVE BENEFITS: 

By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service.

• Paid Annual and Sick Leave 
• Holiday Pay 
• Medical/Dental/Vision Insurance 
• Flexible/Dependent Spending Account 
• Pension Plan 
• 401k Savings Plan 
• Life Insurance 
• Short Term/Long Term Disability 
• Tuition Assistance 
• Paid Parental Leave 

OTHER ESSENTIAL INFORMATION :

• Residency Requirements: Non-U.S. nationals, who are authorized to work in the U.S. and applying for any DHS position, must have resided within the United States, or U.S. territories, for at least three of the last five years. 
• Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes.
• Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378. Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute.
• Must satisfactorily complete a Federal Background check and all pre-employment requirements, which may include, but are not limited to, background checks, security clearances, drug testing, verification of employment history, and any other requirements applicable to this position. Additionally, you may be required to meet specific job-related qualifications or certifications as a condition of your employment.
• Applicants may not be employed in the chain of command of their relatives. 
• This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

HOW TO APPLY

Additional Information on how you will be evaluated:

Your resume or application must clearly demonstrate the required experience and/or education. Experience includes both paid and unpaid  work, such as volunteer service through National Service programs (e.g., professional, philanthropic, religious, community, student, social, committee, sports, or internships). Volunteer work can help develop essential skills, competencies, and leadership experience that may translate directly to paid employment. Your resume is the primary tool used to assess your qualifications. Therefore, we strongly encourage you to provide clear, specific, and detailed descriptions of your experience.  

You MUST  submit a resume or any other written format in English of your choice. It is recommended  the resume clearly identifies: (1) The announcement number, title and pay band of the job you are applying for, and, (2) Information such as full name; mailing address; country of citizenship (U.S. Citizenship required OR valid authorization to work in the US); highest Federal grade or NAF pay band held with job series, title, and dates held (if applicable); a statement requiring proof of veterans’ preference by means of DD 214; education; and relevant work experience including start/end dates, supervisor’s name and phone number, salary and title, series and grade if experience was with a non-appropriated fund instrumentality of the Federal government. You should also include a copy of your most recent performance appraisal if you are a current Federal or NAF employee. Applications may not be sent in franked Government envelopes; applications filed in this fashion will not receive consideration. If information is not complete, you may be excluded from consideration. The first application and/or resume submitted for a specific requisition will be considered the only submission. Any duplicate submissions to the same requisition will not be considered. The application date will be used in determining these factors. 

Outside Candidates : To apply, please visit our website at and click on “Careers” at bottom of the page. Internal Candidates:  Sign into ADP Workforce now. Click on Myself/Talent/Career Center. Search by location or Job Title for:  

Hourly Store Manager I FT 6931

South Portland, ME, US

Equal Employment Opportunity: All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status. 

PRIVACY ACT NOTICE

Authority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304,   Executive Order 9397, and Departmental Regulations.

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